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Call Center Solutions

Infonet IT Services offer Call Centre Solutions for Enterprise Customers for their internal & external requirement. We understand the dynamics of your customer relationships and what it takes to keep them engaged. We have a strong team of talented executives to assist you in customer service and sales solutions that revolve around your customers’ satisfaction.

Be it onsite project or offshore call centre, international or domestic call centre, we provide best in the industry contact centre development solutions. Apart from it, we also provide full proof service security and compatible call centre learning solutions.


Predictive Dialer

Predictive dialing is a feature where outbound calls from user selected list are initiated automatically and answered calls are then passed to available service agents. The predictive dialer systems offered by us is based on latest software that helps in determining average time taken get live answer and average length of each conversation and based on the calculations, these predictive dialers automatically place appropriate number of outbound dials. This system option is highly useful for call centers and help in minimizing time between answered calls.

Backed by latest technology support, these predictive dialers are designed to successfully handle both inbound as well as outbound phone calls for small, medium to large call centers.


Some of the derived benefits of these predictive dialer systems include


These find application in commercial and government activities like in


Some of the benefits of the Predictive Dialing systems include

Voice Over IP Minutes for Dialer

Infonet IT Services provides outbound International VOIP Minutes for Predictive Dialers can be used simultaneously by setting prefix.

Call us:

+91 9143460866
124, Shree Aurobindo Sarani,
Kolkata-700 006
E-mail : info@infonetitservices.com

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Infonet IT Services was launched in May, 2008. The Company has spread its wings in online IT services to facilitate the companies, firms or individuals in India.